Reference

Your Privacy Terms Inside otuslot

Your privacy choices travel with your account: when you open Aviator, Madame Destiny Megaways or Mega Fishing, we use account, device and wallet data only for access, security…

Account data explainedDANA and OVO recordsGoPay and QRIS checksDevice security paths
otuslot Your Privacy Terms Inside otuslot
PRIVACY HELP

Reach Us About Your Data

Privacy questions need a clear path, not a general inbox. Our live chat is available daily from 09:00 to 23:00 WIB, and email requests are checked by the same support desk. Whether you are in Jakarta or another Indonesia city, include your account ID, the device you used and the wallet method involved so we can trace the right record faster.

Team online

Live chat privacy desk

Start live chat from the account menu and choose Privacy Request. We will ask for your account ID, recent login device and wallet method before changing or sharing any personal data.

Email privacy inbox

Send privacy requests to [email protected] from the email linked to your account. Add DANA, OVO, GoPay or QRIS only if the question involves payment records.

Account request form

Use Account > Help > Privacy Request when you are signed in. The form attaches your account ID automatically, which helps us avoid sending sensitive data to the wrong person.

DATA HANDLING

How We Handle Your Data

Our Privacy Policy is tied to daily account work: login checks, wallet matching, cookie control, device alerts and support identity checks.

Account data

We collect your name, phone number, login ID and verification replies when you create or update an account. The Privacy Policy ties each field to account access, fraud checks and support contact.

Wallet records

DANA, OVO, GoPay and QRIS records are matched with your wallet ID, amount, time stamp and status. Receipt IDs help us trace payment questions without asking you to resend screenshots.

Cookie controls

Cookies remember language, login state and security alerts on your phone browser. You can clear them through Chrome settings on Android or Safari settings on iPhone, then sign in again.

Device access

Your account shows recent device activity under Account > Security > Devices. If a handset you do not recognise appears, contact us and we can close that session after identity checks.

Retention rules

We keep account and payment data only for operational, legal and dispute needs, then remove or anonymise it when those needs end. Some records may stay longer where local law permits.

Data changes

If your phone number, email or wallet name changes, ask us to correct the profile record. We may request a QRIS receipt or account login check before making the change.

Privacy Policy Questions You Ask

These answers cover the requests we receive most often about personal data, wallet records, cookies and account access. They are written for your account with us, so each answer points to a real step you can take through live chat, email or the signed-in account menu.

We collect data you provide during account creation, login checks, wallet setup and support contact. That can include your name, phone number, email, account ID, device signals and payment receipt details.

We use payment data to match your wallet activity to the right account, trace failed deposits and answer payout questions. DANA, OVO, GoPay and QRIS records are handled as account data.

Yes. Send the request through live chat, [email protected] or Account > Help > Privacy Request. We verify your identity first, then update eligible data or explain why a record must remain.

Cookies keep your login state, language choice and security alerts active on your browser. You can clear them in Chrome or Safari settings, but you may need to sign in again afterward.

Only staff assigned to account support, payment tracing or security checks can handle your request. We keep access limited and ask for confirmation before sharing account data back to you.

We keep payment records while they are needed for wallet matching, disputes, fraud checks and legal duties. After that, we remove or anonymise eligible data where local law permits.

Sign out after each session and check Account > Security > Devices for activity you do not recognise. If another person may have access, contact us so we can close the session.